Privacy Policy

1. Information We Collect

We may collect the following types of information from you:

2. How We Use Your Information

We use your information to:

• Process and fulfill orders and shipments
• Communicate order updates, invoices, and confirmations
• Provide customer service and technical support
• Improve our website, services, and product offerings
• Send promotional offers and newsletters (only with your consent)
• Detect, prevent, and respond to fraud or unauthorized activity

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

• Payment service providers (for secure transaction processing)
• Shipping and logistics partners
• IT support and analytics providers
• Marketing and advertising platforms (only if you have opted in)

All third-party partners are required to comply with strict confidentiality and data protection obligations.

4. Data Security

We use SSL encryption, secure servers, and strict internal procedures to protect your personal information. While we take every reasonable measure, please note that no online system can guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve website functionality
• Remember your preferences
• Analyze traffic and performance

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

6. Your Rights

Depending on your region, you may have the right to:

• Access the personal data we hold about you
• Request corrections or deletions
• Object to processing or withdraw consent for marketing
• Request data portability (for EU/EEA residents)

To exercise these rights, please contact us at privacy@ownsilent.com or sales@ownsilent.international.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.

8. International Data Transfers

As a Hong Kong–registered company serving global customers, we may transfer and store data in countries outside your own. We ensure that all transfers comply with applicable data protection laws (GDPR, PDPO, and similar frameworks).

9. Third-Party Links

Our website may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of those third parties. We recommend reviewing their privacy policies before sharing any personal information.

10. Children’s Privacy

We do not knowingly collect information from individuals under 18 years of age. If you believe a child has provided us with personal data, please contact us for immediate removal.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the “Last Updated” date.

12. Contact Us

For questions, requests, or privacy concerns, please contact us at: